Contact

How can we help you?

Fill out the form to get in touch with the Marbber team.

You can ask any questions about our products and conditions. We will respond to you as soon as possible.

You can also contact us by phone at +34 669 00 95 88

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Frequently Asked Questions

Are the chains compatible with my phone case?

Our chains come with an adapter that makes them compatible with all your cases, except cases with rope.

How do I move my order?

To track your package, open your order confirmation email and check your tracking number.

Can I cancel or modify my order once it has been placed?

If you need to modify or cancel your order, please contact us as soon as possible. If the number has not yet been processed, we will be able to make the necessary changes. Once the order has been submitted, changes cannot be made.

What payment methods do we accept?

We accept payment by credit card, bank transfer, installment payment (new), and cash on delivery.

Are the products handmade?

Yes, our chains are handmade with high quality materials, guaranteeing uniqueness and an exceptional finish in each piece.

How can I contact customer service?

You can contact us through our contact form on the website, by sending an email to marbber@marbber.com

What happens if my chain is not available in stock?

If the product you want is not available, you can subscribe and we will notify you as soon as it is back in stock.

How much does shipping cost?

We offer free shipping on orders over 25 euros , except for special promotions. Shipping costs for smaller orders or shipments to other destinations are automatically calculated at checkout.